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Computer basics / desktop support training course which assumes that you have some previous knowledge of the fundamental basics on how to use a computer and covers the basic IT essentials of desktop support issues that can come up in a company computer network on a daily basis, assuming your PC is running Windows XP, 7 or 10, covering everything from installing missing printers to troubleshooting problems with email messages.
Some examples of included modules are as follows:
· Physical checks that can be completed during initial troubleshooting, such as making sure that cables are plugged in correctly.
· Some of the common fixes for slow PCs, including how to use the Task Manager utility, both through the GUI and through the Windows command line.
· How to identify the operating system of a computer you are investigating a problem with.
· How to determine the hostname and IP address of a computer system
· An overview of where to access settings for multiple monitors and how to change the screen order and screen resolution on a computer.
· How to setup a network printer that is located on your organisation’s local area network.
· Information on what to include within a helpdesk ticket so that an issue can be resolved as quickly as possible, also useful for passing tickets between internal IT departments.
Severity: Warning
Message: file_get_contents(https://www.googleapis.com/youtube/v3/videos?part=snippet,contentDetails&id=PDKN9YBtJUg&key=youtube-api-key): failed to open stream: HTTP request failed! HTTP/1.0 400 Bad Request
Filename: models/Video_model.php
Line Number: 86
Backtrace:
File: /home/u150965106/domains/ukacademy.in/public_html/application/models/Video_model.php
Line: 86
Function: file_get_contents
File: /home/u150965106/domains/ukacademy.in/public_html/application/views/frontend/default/course_page.php
Line: 529
Function: getVideoDetails
File: /home/u150965106/domains/ukacademy.in/public_html/application/views/frontend/default/index.php
Line: 62
Function: include
File: /home/u150965106/domains/ukacademy.in/public_html/application/controllers/Home.php
Line: 215
Function: view
File: /home/u150965106/domains/ukacademy.in/public_html/index.php
Line: 289
Function: require_once
Severity: Notice
Message: Trying to access array offset on value of type null
Filename: default/course_page.php
Line Number: 530
Backtrace:
File: /home/u150965106/domains/ukacademy.in/public_html/application/views/frontend/default/course_page.php
Line: 530
Function: _error_handler
File: /home/u150965106/domains/ukacademy.in/public_html/application/views/frontend/default/index.php
Line: 62
Function: include
File: /home/u150965106/domains/ukacademy.in/public_html/application/controllers/Home.php
Line: 215
Function: view
File: /home/u150965106/domains/ukacademy.in/public_html/index.php
Line: 289
Function: require_once
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